Terms of Purchase

Last updated: October 26, 2026

These Terms of Purchase explain how orders placed through omvereo.com are handled. Chongqing Shenghuiju Trading Co., Ltd., trading as Omvereo, is the seller of record for purchases from this store.

Before You Order

Review the listing's dimensions, materials, selected options, quantity, included items, and use or care instructions. Accessories shown for styling are included only when expressly identified as part of the product. Contact service@omvereo.com before buying if a detail necessary to your decision is unclear.

Order Acceptance

Submitting an order is an offer to buy. An automated receipt confirms that your order was received; acceptance occurs when we send a dispatch confirmation or expressly accept earlier, unless applicable law requires otherwise.

If stock is unavailable, payment cannot be verified, or a material listing error prevents acceptance, we will notify you and refund any payment collected for the affected goods. A higher price or materially different substitute requires your agreement.

Prices and Payment

Checkout displays the transaction currency, applicable shipping charges, taxes collected by us, and the total before payment. Your payment provider may impose its own conversion or transaction charges. Any recipient-paid import charges not included in checkout must be disclosed before purchase.

Payment authorization or collection does not remove cancellation, refund, or other statutory rights.

Processing and Shipping

Orders ship from China. Normal processing takes 1-3 business days after payment confirmation. Estimated standard transit to the United States, United Kingdom, Canada, and Australia is 7-15 business days after dispatch, making the estimated total 8-18 business days including processing.

Business days are Monday-Friday, excluding public holidays. Shipping charges are calculated at checkout. Any different product-specific timeframe must be disclosed before purchase. Our Shipping Policy provides details about tracking, customs, and delivery problems.

If we cannot dispatch within the promised period, we will explain the delay and provide the cancellation and refund options required by law. Delivery risk remains with us until you or your designated recipient receives the goods, subject to applicable law.

Changes and Cancellations

Email service@omvereo.com as soon as possible to request a change or cancellation. We will check fulfillment status and explain whether the request can be accommodated. If cancellation is accepted before dispatch, we will refund the payment for the canceled order without a cancellation fee. Changes may no longer be possible after dispatch; statutory cancellation or withdrawal rights remain unaffected.

Returns and Refunds

Our additional store policy permits eligible change-of-mind return requests within 30 calendar days after delivery. Goods must be unused, unwashed, and in their original condition with included parts and accessories. Retain original packaging where reasonably possible and pack goods securely.

The return warehouse is in China. For a change-of-mind return, customers pay direct international return shipping costs unless we agree otherwise or applicable law requires a different arrangement. We cover reasonable, necessary return costs for faulty, damaged, incorrect, or materially misdescribed goods. There is no restocking fee.

Approved refunds are issued to the original payment method within 10 business days after receipt and assessment of the return, or after approval when no return is required. Any shorter mandatory deadline takes priority. Assessment will not extend a legal refund deadline. Read the Return Policy for the full process and applicable exceptions.

Consumer Protections

Follow product instructions and safety precautions. Misuse may affect a claim where it caused the problem, but it does not remove unrelated statutory rights. Nothing here limits mandatory guarantees or remedies for defective or misdescribed goods.

How These Policies Work Together

These terms govern purchases alongside the Shipping Policy and Return Policy. Mandatory law prevails. Specific purchase conditions expressly disclosed and agreed before payment prevail over inconsistent general wording. Later policy revisions will not retrospectively reduce rights attached to an existing order.

Company and Contact Information

Omvereo is operated by Chongqing Shenghuiju Trading Co., Ltd., the seller responsible for purchases made through omvereo.com.

Brand: Omvereo
Legal Company Name: Chongqing Shenghuiju Trading Co., Ltd.
Registered Address: No. 16-11, Building 2, No. 5 Huoju Avenue, Erlang Subdistrict, Jiulongpo District, Chongqing, China
Customer Support Email: service@omvereo.com
Customer Service Phone: +86 23-68851032
Customer Service Hours: Monday-Friday, 9:00 AM-6:00 PM, China Standard Time (UTC+8), excluding public holidays.

The registered address identifies our business and is not automatically the return warehouse. Please contact customer support for the correct return address before sending goods.